Lumio
The situation
A solar company selling to two very different buyers at once — households comparing their electricity bill, and businesses running a procurement process. Enquiries arrived faster than a small team could answer them, and quoting depended on whoever knew the product maths.
What we did
Built AI chatbots for both sides of the funnel: one handling B2C enquiries, another qualifying B2B leads before they reached a salesperson. Automated the internal operations workflow so requests stopped living in a spreadsheet. Then put the product maths into sales calculators, so anyone on the team could size a system and produce a quote without needing an engineer in the room.
Alongside it
Brand, content, and performance work across the same period — an orange-and-blue design system connecting product education, campaign assets, and branded materials.
Open 3
Restock request — inverter units
Ops · due FriQuote revision for B2B enquiry
Sales · due WedSite survey reschedule
Ops · due MonIn progress 2
Reimbursement approval
Finance · todaySupplier PO follow-up
Ops · todayDone 1
Dealer onboarding pack
ClosedTooling was handed over to Lumio and now runs on their own infrastructure.


